CCPA Compliance

The app used for assuring the GDPR/CCPA/APPI/PIPEDA compliance of this site, collects your IP and the email address in order to process the data. For more check Privacy Policy & Terms of Service

Data Rectification

You can use the link below to update your account data if it is not accurate.

Data Portability

You can use the links below to download all the data we store and use for a better experience in our store.

Access to Personal Data

You can use the link below to request a report which will contain all personal information that we store for you.

Do not Sell My Personal Information

You can submit a request to let us know that you do not agree for your personal information to be collected or sold.

Right to be Forgotten

Use this option if you want to remove your personal and other data from our store. Keep in mind that this process will delete your account, so you will no longer be able to access or use it anymore.

Product Safety at Roos Enterprises UG

At Roos Enterprises UG, we place the highest value on the safety and quality of our products. Every product is developed, manufactured, and tested with the utmost care to ensure compliance with all relevant European regulations – particularly EU Regulation 2019/1020 and the General Product Safety Regulation (GPSR).

Safety Regulations

To ensure the safe use of our products, we ask you to observe the following guidelines:

  • Use our products exclusively for their intended purpose.
  • Regularly check products for visible damage or wear.
  • Do not continue to use damaged products.
  • Alterations or improper handling can compromise product safety and are therefore not permitted.
  • Ensure that small parts do not fall into the hands of children – risk of choking!

Reporting Safety Defects & Recalls

If you discover safety-related defects in any of our products, please inform us immediately. We take every feedback seriously and respond quickly and responsibly.

Contact Options:
Email: support@nexcape.de
Phone: 07054 927999

Should a recall be necessary, we will transparently inform you about all next steps and ensure a safe, straightforward process.

Maintenance and Care

To ensure you enjoy our products for a long time and that safety is permanently guaranteed, we recommend:

  • Cleaning with a soft, slightly damp cloth and mild detergents
  • Storage in a dry place, protected from direct sunlight and extreme temperatures

Responsibility & Transparency

Our responsibility does not end with the sale – we are also available to advise you afterwards. If you have any questions about the safe use or care of our products, do not hesitate to contact us.

Your Team at Roos Enterprises UG
Together for safe, durable, and responsible products.