GDPR

When you submit a Data Subject Access Request (DSAR) through our Compliance page, our compliance provider, Consentmo, processes your IP address and email solely to fulfill your request. For more details, see Consentmo’s Data Processing Policy.

Data Rectification

If your account data is inaccurate, update or correct it using the link below.

Data Portability

You can use the links below to download all the data we store and use for a better experience in our store.

Access to Personal Data

You can use the link below to request a report which will contain all personal information that we store for you. We will respond within 30 days.

Right to be Forgotten

Use this option if you want to remove your personal and other data from our store. Keep in mind that this process will delete your account, so you will no longer be able to access or use it anymore.

Right to Restrict Processing

You can request to limit or temporarily stop the processing of your personal data under certain circumstances. Please contact us at Info@eventmeile1.de for assistance.

Right to Object

You have the right to object to certain types of data processing, including direct marketing or processing based on legitimate interests. Contact us to submit your objection at Info@eventmeile1.de.

Contact Information

For questions regarding your personal data or privacy rights, contact our Data Protection Officer (DPO) at:

Email: Info@eventmeile1.de

Address: Im Grund 20, 72218 Wildberg , Germany

Right to Lodge a Complaint

If you believe we have not addressed your concerns, you have the right to lodge a complaint with your national data protection authority.

Product Safety at Roos Enterprises UG

At Roos Enterprises UG, we place the highest value on the safety and quality of our products. Every product is developed, manufactured, and tested with the utmost care to ensure compliance with all relevant European regulations – particularly EU Regulation 2019/1020 and the General Product Safety Regulation (GPSR).

Safety Regulations

To ensure the safe use of our products, we ask you to observe the following guidelines:

  • Use our products exclusively for their intended purpose.
  • Regularly check products for visible damage or wear.
  • Do not continue to use damaged products.
  • Alterations or improper handling can compromise product safety and are therefore not permitted.
  • Ensure that small parts do not fall into the hands of children – risk of choking!

Reporting Safety Defects & Recalls

If you discover safety-related defects in any of our products, please inform us immediately. We take every feedback seriously and respond quickly and responsibly.

Contact Options:
Email: support@nexcape.de
Phone: 07054 927999

Should a recall be necessary, we will transparently inform you about all next steps and ensure a safe, straightforward process.

Maintenance and Care

To ensure you enjoy our products for a long time and that safety is permanently guaranteed, we recommend:

  • Cleaning with a soft, slightly damp cloth and mild detergents
  • Storage in a dry place, protected from direct sunlight and extreme temperatures

Responsibility & Transparency

Our responsibility does not end with the sale – we are also available to advise you afterwards. If you have any questions about the safe use or care of our products, do not hesitate to contact us.

Your Team at Roos Enterprises UG
Together for safe, durable, and responsible products.